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Maintenance Working Foreman

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Position Title: Maintenance Working Foreman
FLSA Status: Exempt
Reports To: Executive Director
Department Level: Maintenance
Salary Range: $40,000 - $60,000
Last Updated: January 1, 2022

POSITION OVERVIEW

This is highly responsible management and maintenance work related to the Authority's maintenance function. The incumbent is responsible for the management of all activities related to the maintenance and improvement of the Authority's properties. The incumbent is aJso responsible for the assisting with activities under the Authority's Capital Fund Program (CFP) or any other program providing funding for the construction, renovation, or maintenance of the Authority's facilities. Reporting to the Executive Director, this position is responsible for the supervision of maintenance services provided by in-house staff as well as contractors. This position is also responsible for the performance of maintenance work as well as providing technical assistance to other maintenance personnel. This position may also receive direction and supervision from the Operations Manager and the Housing Manager. Work assignments are received in the form of broad objectives and performance expectations with minimal direction in day-to-day operations. This position may supervise administrative and/or maintenance employees.

Duties and Responsibilities

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.

  1. Manages all work completed by the Authority's central maintenance crew. Ensures that work assignments are disseminated and that all work is completed in accordance with the performance standards.
  2. Supervises the performance of central maintenance tasks that may include HVAC repair, electrical, plumbing, carpentry, general repair, vacancy preparation, preventive maintenance, and related disciplines.
  3. Ensures that all preventive maintenance schedules are maintained and that maintenance personnel are completing interim tasks, as required.
  4. Responsible for the management and completion of all work orders for the maintenance crews. Ensures that all work orders completed by the crews are completed and approved in accordance with Authority policy.
  5. Ensures the completion of Emergency Work Orders within 24 hours and the timely management and completion of all other work orders received.
  6. Recommends to the Operations Manager or Executive Director any charges to resident accounts for work outside of normal wear and tear in accordance with the dwelling lease.
  7. Provides technical assistance to maintenance personnel in the maintenance and modernization of all properties. Solicits input from other maintenance personnel on planned modernization activities.
  8. Performs quality control inspection on at least 5% of completed work orders.
  9. Performs maintenance tasks including electrical, plumbing, carpentry, general repair, vacancy preparation, preventive maintenance, and related disciplines.
  10. Performs specialized tasks based on abilities that may include HVAC repair, electrical repair, plumbing repair, or upper level carpentry tasks. Also, may provide instruction or technical assistance to other staff members.
  11. Oversees or completes HVAC repairs including the repair or replacement of burners, controllers, coils, blower motors, ignition systems, linesets, condensate drain lines, and thermostats.
  12. Troubleshoots and completes electrical repairs including replacement of breakers, rewiring, switch replacement, outlet replacement, and fixture repair and replacement.
  13. Oversees or completes plumbing repairs including the repair of supply and drain lines, fixture (toilet, lavatory, tub, shower, or sink) repair or replacement, faucet or valve repair or replacement, and sewer system repairs (both above and below ground).
  14. Oversees or completes carpentry repairs including the repair or replacement of doors, doorframes, door hardware, drywall, plaster, wood trim, cabinets, floors (including subfloors), fascias, soffits, gables, and other similar interior and exterior building components.
  15. Oversees or completes unit renovation work including preparing and repairing drywall, filling and smoothing holes, painting, unit cleaning, floor waxing, window cleaning and other tasks to prepare a unit for re-occupancy.
  16. Coordinates grounds care tasks including mowing, trimming, fertilization, hedge trimming, tree trimming, and related tasks.
  17. Oversees or performs any or all of the above tasks under the Authority's Preventive Maintenance program.
  18. Serves as the on-call maintenance representative on a rotating basis for after-hours and weekend coverage.
  19. Manages and organizes assigned work orders efficiently. Ensures that all work orders are completed and closed in a timely manner.
  20. Recommends the referral of work to contractors, when appropriate. This may include grounds maintenance, painting, cleaning, vacancy preparation, pest control, or equipment maintenance.
  21. Recommends the assessment of charges to resident accounts for work outside of normal wear and tear in accordance with the dwelling lease.
  22. Procures appropriate parts and materials for assigned work in accordance with the Authority's procurement policy and/or materials management procedures. Documents the use of parts and materials on work orders.
  23. Conducts annual and interim inspections of units in accordance with the Uniform Physical Condition Standards (UPCS). Creates and monitors resulting work orders for repairs.
  24. Provides input for needed capital improvements on the assigned properties including items that are recurring in work orders, as requested.
  25. Represents the Authority on a daily basis on the site in accordance with established policies and procedures. Ensures that the Authority's interests are protected at all times and communicates any issues to their assigned supervisor or the Executive Director.
  26. Attends technical training sessions to ensure proficiency in the applicable trades.

Required Knowledge and Abilities

  1. Knowledge of the structure, operations, policies, and procedures of a Public Housing Agency.
  2. Knowledge of the vision, mission, and purposes of the Authority as established by the Board of Commissioners and the Executive Director.
  3. Knowledge of current trends in effective property maintenance. Ability to proactively modify operational or technical approach to maximize the performance of assigned properties.
  4. Specialized knowledge in one or more trade, which may include skills at the journeyman level.
  5. Knowledge of local codes applicable to the specialty that may include building codes, electrical codes, or requirements of the Americans with Disabilities Act or Section 504 of the Housing and Rehabilitation Act (accessibility requirements).
  6. Knowledge of the Authority's facilities, including location, structure, and layout including associated utilities.
  7. Knowledge of the Public Housing Assessment System and ability to apply standards to maximize the score of assigned properties and the agency as a whole.
  8. Knowledge of basic maintenance techniques and skilled trades, as required, to complete assigned tasks. May also be required to obtain certifications related to work performed.
  9. Ability to correctly use a wide array of tools and equipment related to building maintenance or grounds care.
  10. Ability to effectively complete paperwork related to assigned tasks including correctly completing work orders and correctly accounting for parts and materials.
  11. Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, residents, HUD, and local, state, and federal officials. Ability to communicate with people from a broad range of socio-economic backgrounds.

Performance Standards

Performance standards are provided to help facilitate the periodic evaluation of the degree to which the employee meets the requirements of the job. The performance standards below represent examples and are in no way all-inclusive. The Authority reserves the right to add or change performance standards through a modification of the position description, a supplemental performance evaluation tool, or written or verbal communication between the employee and their supervisor or the PHA Executive Director. Achieving the performance standards in no way guarantees a change in compensation and does not supersede or affect the at-will relationship between the employer and employee. Examples of performance standards for this position include, but are not limited to, the following:

  1. Ensures that units are turned around for re-occupancy within 20 calendar days.
  2. Ensures the completion or abatement of all emergency work orders within 24 hours of receipt.
  3. Ensures the completion of all other work orders within 10 calendar days of receipt.
  4. Ensures that all work is completed in accordance with the Uniform Physical Condition Standards (UPCS).

Minimum Education, Training, and/or Experience

This position requires graduation from an accredited high school with a degree and certification in a related trade as required for the assignment; a minimum of three years experience maintaining multifamily rental property; or any equivalent combination of education, training, and experience that provides the required knowledge and abilities. Additional vocational or technical training in one or more trades is highly recommended.

Physical Requirements

This position is required to work in less than ideal conditions, including noise, high-traffic areas, rough terrain, and undeveloped areas. The incumbent must have the ability to access all portions of their assigned site during normal operation and during active construction or modernization. The incumbent must access all areas of a property including the attic, basement, or crawl space and must be able to work/inspect in wet, damp, hot, cold, or dusty places. Must be able to work while standing for extended periods of time. Must be able to lift and move up to 65 pounds without assistance.

Special Requirements

  1. Possession of a valid North Carolina driver's license.
  2. Must be able to be covered under the Authority's vehicle insurance policy.
  3. Must be bondable.